Cancellation & Refund Policy

You’re never charged unless you’re approved Your card is not charged until a U.S.-licensed clinician reviews your questionnaire and approves your kit. If the clinician determines a kit isn’t appropriate for you, you pay nothing—no cancellation needed on your part. Prescription products are a one-way trip—no returns or exchanges (FDA rules, not ours!). That said, if something seems off with your order, let us know at info@blackoutmedkits.com and we’ll make it right. Refund Policy Because every kit is prescribed for you personally, we cannot accept returns of prescription products for reuse or resale, and all sales are final once your order has been approved and filled. If you feel we have made an error in the filling of your prescription, please contact us at info@blackoutmedkits.com. Blackout Medical Blackout Medical LLC blackoutmedkits.com info@blackoutmedkits.com (801) 859-1941 SLC, Utah,